The Daily Meaning
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An Open Postcard, Revisited
As I read that post last night, it seemed, in and of itself, the heart of my origin story.
During a recent speaking event, someone in the audience asked me, "What's your origin story?" Such an intriguing question! Mere hours after that talk, I received one of those Facebook notifications about past posts "on this day." This particular post caught my eye. It was a blog post I published six years prior. In fact, it was one of the first things I ever published on my website, nearly three years before The Daily Meaning was born.
As I read that post last night, it seemed, in and of itself, the heart of my origin story. It was framed through the lens of a postcard I wrote to my then-toddler kids on the eve of resigning from my 15-year career and starting over. I was scared, excited, and queasy.....did I mention scared?!?!
As I re-read the words I wrote to my kids all those years ago, I don't think I would change a thing. I encourage you to read it, and I hope those scared words add value to you today just as I hope they someday add value to my grown kids. You can find it HERE.
Have a great day!
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Just Ship It
Wait, what?!?! In total, 37 different blog posts were read on the website yesterday from eight different countries. I can't even begin to describe how weird that feels.
I don't know why this caught my eye, but once it did, I couldn't ignore it. Immediately upon opening the app on my phone that helps me control my website, I saw something strange. It was a website visit to a page I didn't recognize. I clicked the link. Ohhhhhh, yeah, now I remember. It was a blog post that I wrote more than three years ago. I clicked "back."
Wait, what?!?! In total, 37 different blog posts were read on the website yesterday from eight different countries. I can't even begin to describe how weird that feels. People from all over the world are still reading pieces I wrote years ago. Were the pieces good? Not sure. Were these people positively impacted by what they saw? I hope so, I may never know. However, the fact that I somehow earned the opportunity to play a role in the life of a faraway stranger is something I never take for granted.
I know I say this a lot, but I can't encourage people enough to create. Just create. Whatever it is, bring it to life and send it into the world. Is it good? Who cares. Will it make an impact? There's only one way to find out.
Here's one thing I know. Regardless of how much impact I make with my creative endeavors during my life, it's going to make one heck of a treasure trove for my kids someday when I'm gone. By my math, there is somewhere in the range of 650,000 words of writing and 150 hours of podcasts floating around cyberspace. I don't know what my legacy will be from all that, but those who come after me can decide that.
Whatever your thing is, please don't hesitate to put it into the world. Share it. Someone out there needs and/or wants what you have to offer. Your good work might be the linchpin to someone else's next step. Without even knowing it, your idea, your inspiration, your gift, your art might be the gasoline to someone else's flickering flame.
It took me nearly 40 years to finally gain the courage to ship my art. I regret not doing it sooner, but now, with the benefit of hindsight after these past five years, I can confidently say it's the best thing I've ever done. I wish the same for you.
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Two Scared Little Boys
"Two scared little boys." That's a pretty wild thing to say for being one of the most successful bands of all time. They've performed thousands of shows worldwide, released eight albums, produced more than 50 music videos, and earned the trust of millions of fans. Yet, as they describe the show featured in the movie, they use the phrase "two scared little boys."
What comes to mind when you hear the word "Trees"?
For me, this word brings a rush of emotion. Funny, I know. Trees is the title of an iconic Twenty One Pilots song. For the past 15 years, nearly every live show has ended with this song. It's one of the most iconic endings to one of the most iconic live shows performed by (what I believe) is one of the most iconic bands in the world.
It's not just the song itself that makes it iconic, but how it's performed. There's a moment, right at the very end of the song, where both band members (Tyler and Josh) navigate into the crowd and perform dual drums. Then, right as the end nears, confetti rains from the sky. It's a euphoric ending to a breathtaking show.
Check out this image:
This is a photo from a live show approximately 15 years ago, in what appears to be someone's living room. You can see the dual drums of the Trees performance. I'd like to imagine that the dozen people in that room were as mesmerized then as I am now.
Now, check out this next image.
Same song. Same moment. Same dual drums. This time, though, they are in the midst of 65,000 loyal fans in a sold-out Mexico City stadium.
The juxtaposition of these two images gives me chills. 15 years, same song, same moment, same dual drums. It's the same, but at the same time, it might as well be on a different planet.
A movie is coming to theaters next weekend about this Mexico City show. Our family is eagerly awaiting its release, and we have an entire night planned around it. Yesterday, I stumbled upon a short video clip of the two band members explaining the movie. Josh was explaining everything you can expect to see. Then, suddenly, Tyler interrupts: "Let's be honest, the movie is about two scared little boys."
"Two scared little boys." That's a pretty wild thing to say for being one of the most successful bands of all time. They've performed thousands of shows worldwide, released eight albums, produced more than 50 music videos, and earned the trust of millions of fans. Yet, as they describe the show featured in the movie, they use the phrase "two scared little boys."
The fear doesn't go away. Fear shouldn't be the barometer by which we gauge our "yes" and "no" decisions. Rather, the presence of fear is a telltale sign that we're growing and making an impact.
The world says to pursue comfort, but I believe we should aggressively pursue discomfort. Not only discomfort, but pushing it far enough that we allow fear to be the sidekick I mentioned the last few days (HERE and HERE). I'll go out on a limb and say that Twenty One Pilots probably wouldn't have progressed much further than a house show with a dozen people if they let fear be the boundary of their decisions. Instead, they leaned into the fear, for 15 years and counting, to the point they are "two scared little boys" ripping out an iconic show in front of 65,000 fans whose lives have been impacted by their courage.
That's a story worth living, and we each have the opportunity to live our own version of it today.
Oh yeah, one last thing. If you want to see what all this Trees talk is about, below is an excellent version of the song performed at a live show. It’s one of my favorite music videos of all time.
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Fear as a Sidekick
Right on cue, the fear is creeping in. I knew it was coming, as it always comes right about now. And by "fear," I mean something that resembles absolute terror.
I'll be speaking at a company later this morning. Right on cue, the fear is creeping in. I knew it was coming, as it always comes right about now. And by "fear," I mean something that resembles absolute terror. Many people don't know this, but my professional speaking career began with my desire to overcome my overly dramatic fear of public speaking. While I still get nerves leading up to my speaking events, at least it no longer involves profuse vomiting into whatever trash can is nearby.
I don't know about you, but I live in some level of fear most weeks. Fear of failure. Fear of not being good enough. Fear of letting the other person down. Fear of not living up to my potential. The fear of not making the impact I'm called to make.
To be honest, I don't think there's anything weird or bad about this. In fact, I'll take it one more step. I think fear is a common ingredient for impact. If we look around and see all the progress, innovation, and productivity around us, most of it was created in the shadow of fear. Creation is scary. Impact is scary. Progress is scary. Thus, fear is often an organic sidekick when we go about our business.
I hope you're scared this week. I hope you endeavor to do something that scares the living daylights out of you. I hope you pursue fear in a way that will make a deep and meaningful impact on someone. Maybe it's a bit pitch at work. Maybe it's an important prospect meeting. Maybe it's a one-on-one with one of your direct reports (or your boss). Maybe it's a big test at school. Maybe it's a job interview. Maybe it's the next step in something you're trying to build. Whatever it is, lean into the fear headfirst and know it's not only normal, but natural. It means you care. It means you're pushing yourself. It means you're trying to make an impact in this world. Embrace the fear…it means you’re on the right track.
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God Bless, Mr. Van Der Beek
I was floored. I opened Twitter a few days ago, only to discover that James Van Der Beek had passed away after a brief battle with cancer.
I was floored. I opened Twitter a few days ago, only to discover that James Van Der Beek had passed away after a brief battle with cancer. As a '90s kid, Van Der Beek was everywhere. From Varsity Blues to Dawson's Creek to countless appearances everywhere else, James was a fixture of the time. Every girl wanted to date him, and every guy wanted to be him. He seemed invincible.
Maybe it's because of his position in my life during those formative years, or perhaps because he's only four years older than me, but his passing has sat heavily on me these past few days. It's yet another reminder of our mortality and the fragility of life. Also, as a father, it feels like a gut punch knowing he left behind six children ranging from 4 to 15 years old.
James hasn't played a meaningful role in my life for more than 20 years, but when I learned of his cancer battle a few years ago, I started watching his content. He's a sweet, introspective, and wise man. In just a short video clip, James has the ability to cut through the noise and offer insights that seem truly valuable. Today, I want to share one clip that has stuck with me for a few years. It's only fitting that I share his words today in celebration of his life.
I'm not going to provide any context or follow-up commentary, as I think James communicates it so eloquently. HERE’S THE VIDEO CLIP…..ENJOY!
Life is short. Pursue wins that matter. Don't lose sight of what's important. Have a great day.
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Plumbers and Alyssas
It reminds me of the old business parable about the plumber: "You were only here for 15 minutes! Why are you charging me $200?!?!"
Every week, my assistant Alyssa sends me an e-mail that breaks down what she worked on, what she's working on, and how much time she logged. My contract with her is an hourly rate with a minimum number of hours per month, so she's continually clocking her time.
Yesterday, when I opened her weekly e-mail, I was startled to learn that she had logged only 40% of the hours I paid her for in January. Oops! Conventional wisdom would say that I overpaid her; I got ripped off. After all, if she only worked 40% of the hours she was paid for, that means she technically made 2.5x our billable hourly rate. Know what I think of that? Excellent!
While our contract is based on a specific hourly rate (with a minimum of x hours), I don't actually pay her for her time. Instead, I pay her for her impact. I'm better because of her. While she might have logged fewer hours than anticipated, which was primarily because my month was jam-packed with consulting work, I can still look back at the month and say she did a phenomenal job at helping me keep my proverbial train on the tracks. And if she made more per hour for doing so, great for her!
Even if she only logged 10% of the hours I'm paying her for, that's still a win for me. The impact she's having on my work life is tremendous. If I'm measuring her fee based on the number of hours she worked, it appears I grossly overpaid. However, if I'm measuring her fee based on the impact she had on me and my business, I underpaid her! Perspective matters.
It reminds me of the old business parable about the plumber:
"You were only here for 15 minutes! Why are you charging me $200?!?!"
"You weren't paying me for my time. You were paying to have an unclogged toilet. Your toilet is now unclogged."
A job well done is a job well done, regardless of how much time it takes. Why should someone be rewarded for taking too much time and punished for taking too little time? While Alyssa logged fewer hours than anticipated last month, it was enough to achieve the mission. I call that a giant win! I’m so grateful for her and what she brings to my work life.
It's amazing how different the world looks when we look at life through this lens. Pay for impact.....period. Life-altering stuff.
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What a Privilege
"What a privilege to be tired from the work that you once prayed for."
I recently stumbled upon a quote that stopped me in my tracks:
"What a privilege to be tired from the work that you once prayed for."
I've had quite the month. I'm utterly exhausted. Some days were fun, many were a grind, and a handful excruciating. All the while, though, I kept thinking about that quote. What a privilege it is, indeed, to be tired from the work I once prayed for.
It's so easy to lose sight of how blessed we are. I'm immensely grateful for every opportunity on my plate. Nearly seven years ago, with two toddlers and Sarah locked into her stay-at-home mom role, I left my prior career, and our family took a 90% pay cut. Overnight, we went from having plenty to not having nearly enough. Every month was a struggle. The budget was cut down to about nothing, and we had to be tediously careful with every dollar spent. Month after month, we struggled to build the business and get our legs under us. Fast forward to today, and there's no other word to use than "grateful."
I'll never take for granted how this journey has played out. We've experienced the worst of the worst and the best of the best. Though I have some scars from along the way, I'm not sure I'd undo any of it if I had the chance. Instead, I think those scars will continuously help remind me what a privilege it is to be tired from the work (and life) I once prayed for.
I hope this resonates today. Have a blessed day!
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Respecting Lanes
Enter my young friend. Despite being half my age, she has a wealth of knowledge in a lane where I desperately need help.
About 15 years ago, Sarah and I were watching Netflix on the couch when I received an urgent text. It was about 1 AM, and the text was from one of my youth group kids, a 16-year-old girl. After making a few questionable decisions, she found herself in an uncomfortable position at a house party. She was somewhere between not wanting to make poor choices, scared of getting hurt, and nervous that she would end up in the car with an impaired driver. Needless to say, she was freaking out. One of my policies as a youth group leader was that if the kids ever found themselves in a tough spot, I would pick them up, no questions asked. On this particular night, she was nervous about calling her parents, so she texted me. Sarah and I jumped into the car, picked her up, and took her home.
Fast forward 15 years, I recently reached out to this young lady for advice. Yes, I was her youth group leader. Yes, I'm nearly twice her age. Yes, I walked alongside her during some of her most difficult teenage moments. But today, I need her wisdom, insights, and expertise. She works in a field that falls outside my purview, and today, I need her help.
I spent my entire life being disregarded and dismissed by the generation ahead of me. I was constantly treated like my wisdom, insights, and expertise didn't count. After all, these people were decades older than me. I was just a kid to them. What could some young dude have to offer them?!?! They were worse off for having this short-sighted perspective. I always promised myself that one day, when the roles reversed, I wouldn't do the same.
Well, as Father Time would have it, I'm no longer the youngest guy in most rooms. I now regularly find myself being on the older end of the age range in conversations. How am I doing with the promise I made myself? I suppose I need to let others answer that question for me, but considering I'm actively seeking advice from a woman whom I walked alongside during her teenage years, I'd like to think I'm succeeding.
We all have lanes. I have lanes, and you have lanes. Some of my strongest lanes revolve around the intersection of meaning, work, and money. I can help move the needle in this area of people's lives. Another lane is helping businesses gain greater clarity and control over the inner workings of their financial operations. Those are lanes I specialize in. Simultaneously, I need to recognize all the things in life that aren't my lane.
Enter my young friend. Despite being half my age, she has a wealth of knowledge in a lane where I desperately need help. I'm not going to her for career, financial, or business advice. I'm not going to her for parenting advice. I'm not going to her for marriage advice. I deeply respect her lane, and as such, I need to have the humility to allow her to speak into that area of my life.
This is a dynamic that most of us confront on a daily basis. In and out of the workplace, we constantly interact with other generations. If we simply get over ourselves and respect people's lanes, we can open ourselves up to so many wonderful things. It's not always easy, but it's always the right (and best!) thing to do.
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Silver Lining to the Memory Loss
I discovered something wild yesterday while I was working in my home office. I stumbled upon a random and mysterious yellow envelope. It had been sent through the Postal Service, but I didn't recognize it. I eagerly but nervously opened it, only to discover it housed 13 handwritten cards addressed to me.
I discovered something wild yesterday while I was working in my home office. I stumbled upon a random and mysterious yellow envelope. It had been sent through the Postal Service, but I didn't recognize it. I eagerly but nervously opened it, only to discover it housed 13 handwritten cards addressed to me.
Unreal! The cards were from high school students who attended a talk I gave on December 4th. Turns out, I received this package of cards during the stretch when I was suffering cognitive function decline and short-term memory loss as a result of a neck injury. In fact, I didn't piece this together until yesterday, but I actually gave this talk the morning of the day when my cognitive function deteriorated. I remember this talk well, but I don't recall much about a family event I attended later that evening.
As I read through the cards yesterday, I couldn't help but think how this was such beautiful timing. I've had an absolutely brutal week. It was the kind of week where one can start questioning if they are actually in the right place. Is this where I belong? Am I doing the right things? Is this where I'm meant to be?
As I opened the first card and read the generous words, those doubts I had been carrying were immediately swept away. In an instant, I was jolted back to reality, a reality where I recognize I'm exactly where I'm called to be. Following meaning is a treacherous endeavor. It sometimes means turning our backs on comfort, status, material gain, and an easier path. In its place can be uncertainty, risk, pain, frustration, and heartache.
I've been on all sides of this coin: the good, the bad, and the ugly. I've experienced comfort, status, material gain, and an easier path. I've also performed a drastic 180-degree turn and ran headfirst into uncertainty, risk, pain, frustration, and heartache. I don't claim to be a know-it-all here, but I can confidently testify that despite being the hardest seven years of my life, it's been the most rewarding, fulfilling, and impactful seven years of my life. Knowing what I know now, I'd never go back to "the old way."
I hope some of you have similar stories. If so, please share them with others. In a world that pushes one way to see the world, these stories can be powerful. On the flip side, if you don't have any of these stories, perhaps now is a great time to create them. It's not supposed to be easy, but it is supposed to be rewarding.
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3 Men, 3 Mindsets
A story is told of a visitor to London during the time of the construction of St. Paul's Cathedral, the architect of which was Sir Christopher Wren. The visitor stopped at the construction site and asked some of the workmen what they were doing. One said, 'I am working to get money to keep my family.' Another said, 'I am working here because it is the kind of work I have been trained to do.' A third man said, 'I am helping Sir Christopher Wren build a great cathedral.
Today's post is inspired by a recent piece written by my great friend, Gary Hoag. If you're a longtime reader of this blog, you probably know that Gary is the inspiration and encouragement behind this blog. If you didn't know that, now you do! In either case, you should totally subscribe to Gary's daily writings.
An excerpt from Gary's recent article:
"A story is told of a visitor to London during the time of the construction of St. Paul's Cathedral, the architect of which was Sir Christopher Wren. The visitor stopped at the construction site and asked some of the workmen what they were doing. One said, 'I am working to get money to keep my family.' Another said, 'I am working here because it is the kind of work I have been trained to do.' A third man said, 'I am helping Sir Christopher Wren build a great cathedral.'"
Three different men, three different mindsets. All things being equal, I think we can assume that all three of these men were doing similar work and earning similar wages. However, they might as well have been living on different planets. Each of these men woke up in the morning, got dressed, commuted to work, and started their workday. All three of their daily routines might have also looked similar to one another.
What happened when they got to the worksite, though, is where everything changed. Sure, they were performing the same work, but the mindset behind said work changes everything.
One man was there because work is a necessary evil.
One man was there to put his training and skills into practice.
One man was there to make an impact.
Three men, three mindsets.
All work matters. Your work matters! Regardless of what you're doing today, your work matters. You might make the same dollar amount regardless of your mindset (I would argue even that's up for debate), but there's no doubt which mindset will drain our tank and which mindset will satiate something deep within us. Same paycheck, drastically different experience.
We can talk all we want about our work not having to have meaning, but considering we spend half our waking hours at work, feeling meaning in our work makes a world of difference in our journey. It has the power to turn terrible into okay, okay into good, and good into great. It puts an extra pep in our step, makes the tough moments worthwhile, and juices up the wins. Regardless of what work I'm performing, I want to be more like the third man. "I am helping Sir Christopher Wren build a great cathedral."
Meaning is a choice. Apathy is a choice. Impact is a choice. Misery is a choice. Choose wisely.
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The Endless Pursuit of Better
However, it's clear we've carved out some level of success. If that's true, "why rock the boat?" as my friend so bluntly inquired?
We had our first official full-day experiment with our canned drink concept at Northern Vessel last week. To say people were excited would be a gross understatement. I could figuratively see people's brains melting before my eyes. Needless to say, the overwhelming feedback tells us we're on the right track.
To summarize, we're trying to innovate the way we serve our customers. About 70% of our beverages are served iced, even in the dead of winter. Instead of serving our iced drinks in traditional cups, we're piloting a process to can handmade drinks on the fly. Here's what it looks like in action:
I firmly believe this will be one of the most revolutionary things we've ever done at NV. It will have ripple effects that I don't yet even know about. Can you tell I'm excited?!?!
One of my friends happened to stop by the shop on that canning test day. He sent me the following text several hours later: "What's the point in doing this? You're already the best coffee shop in the state....probably the Midwest. Why rock the boat?"
Whether we're the best shop in the state or region is entirely up for debate. That's what we desire to be, but it's obviously a subjective topic. However, it's clear we've carved out some level of success. If that's true, "why rock the boat?" as my friend so bluntly inquired?
I've received this question countless times over the past 3+ years since we began building NV into what it is today. "It's good enough" is another way it's often phrased.
All this brings me back to an idea I can't let go of: The endless pursuit of better. If there's a better way to do something, don't we owe it to those we serve to find it? If our drinks can be better, why not serve them better drinks? If the experience can be enhanced, why not provide it? Sure, there's a "normal" way to do things in every industry. But sometimes, we need to look past normal and find "better."
All of us have things in our day-to-day lives that fall into the "good enough" camp. It's good enough, and good enough is good enough. But what if we could find a better way? A better way to do the laundry. A better way to handle our money. A better way to get to work. A better way to serve our clients. A better way to keep the madness in order. Better is better. This isn't about lack of contentment, but rather a deep-seated desire to grow, improve, and make a more impactful difference in the world.
Back to the canned drinks. Why would we blow up our entire workflow, increase our COGS (cost of goods sold), lower our gross margins, further constrain our already-tight dry storage capacity, and risk losing customers when we've already established ourselves as "successful"? Because our guests deserve better, and we firmly believe this will provide a better overall experience.
I invite you into the endless pursuit of better….in all you do. It's a fun and humbling journey, but we ALWAYS end up better for it.
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Scared of the Medicine
See the irony in that? We regularly accept a 0% chance of success in xyz goal because not even trying feels better than trying and failing.
As yesterday unfolded, I kept coming up with new ideas for today's post. I have so many things to write about. I could write about this, or maybe that. What about that really cool thing that happened? Oh, wait, what about this other thing? Needless to say, my brain melted.
Considering I publish every day, I have plenty of time to unpack these stories in the coming days/weeks. One thread seemed to weave through each of my ideas, though: Failure.
On the whole, we humans are terrified of failure. We're scared enough that we go to great lengths to avoid it. We'd rather not pursue something we want out of fear that we might not get it. See the irony in that? We regularly accept a 0% chance of success in xyz goal because not even trying feels better than trying and failing.
Here's the wild part about failure. Failure isn't the manifestation of a loss. It's not some finality that ends the story. Rather, failure is the admission price to success. Failure isn't losing.....it's a necessary step toward the victory we seek.
Yesterday, I watched the product of failure. In multiple situations, I saw pain turn into glory, fear into joy, and terror into confidence. My kids get sick of me talking about the pursuit of failure; I celebrate it. I applaud them each time they give something their best shot and subsequently fall flat on their face. It's never fun in the moment, but that's where our character and grit are built. Not only do I not shield my kids from failure, but I put them in situations to fail.
I want to unpack this idea more in the coming days, but until I do, just know that we've had a LOT of failure over here in the Shelton household. And that, friends, is where the beauty comes from. I can't wait to share those stories soon!
Here are three questions for you to sit on today:
Where have you let fear of failure hold you back from doing something that mattered?
When have you shielded your kids from potential failure?
How might these situations played out differently if instead of trying to avoid failure, we chased it?
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The “Normal” Way
Things are done a certain way. In nearly every area of our lives, there's a "normal" way to something. Is it the right way? Is it the best way? Is it the most beneficial way? Doesn't matter! It's the normal way, and that's all that matters. Get in line, stay in line, and don't rock the boat!
Things are done a certain way. In nearly every area of our lives, there's a "normal" way to do something. Is it the right way? Is it the best way? Is it the most beneficial way? Doesn't matter! It's the normal way, and that's all that matters. Get in line, stay in line, and don't rock the boat!
This is a concept we often talk about at Northern Vessel. We ask ourselves what the "normal" way is, then obsessively explore if there's a better way. In many circumstances, this has drawn much criticism (and sometimes hate). However, bucking "normal" can also be the gateway to something much, much better.
We put that idea to the test again this week as we try to re-imagine what a coffee shop drink experience could and should be. We've been in the lab drumming up something truly weird and (possibly) exceptional, and we'll be testing it at a bigger scale soon. Nobody's seen this yet, so I thought I'd give you a little peek:
A coffee shop iced beverage served in a can. You order your drink, the barista handcrafts it in front of you, and it's served in a sealed can. Want to drink it immediately? Simply pop the top and enjoy (with or without a straw). Want to enjoy it during an upcoming meeting? Toss it in your bag or purse and pop the top once you get to your destination. So simple, so effective, so not "normal." Is this a great idea? I’m not sure, but I suspect we’ll find out soon.
So many things in our lives fall into this bucket. The way we approach our careers. The way we handle our finances each month. The way we perceive generosity. The way we invest. The way we engage (or don't) with debt. There's the "normal" way, then there's the, in my strong die-on-the-hill opinion, a better way. A simpler, more effective, not so "normal" way.
A few years ago, I met with a young lady who was struggling in her career. The "normal" path wasn't satisfying her. She was doing everything she was taught to do when navigating a career, but it felt empty. She confessed to me her real dream. It was a weird dream. Then, she added, "But that's not how we're supposed to do things."
"Who cares!?!?" I asked her. It's her journey, and she's the only one who would ultimately eat the consequences of her actions (for better or worse). I told her that while her dream was in fact "not normal," that's exactly why she should pursue it. And pursue it she did! She's now more than two years into a very non-traditional career path, and she's loving every moment of the wild ride. It's not easy, and it's most certainly not always fun, but it's the most rewarding adventure she's ever been on. This only happened because she was willing to challenge the "normal" way.
You do countless things because it's the "normal" way. Which ones do you need to look more closely at to determine if there's actually a better way?
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Win the Moment
For me, there is something better than a shiny object: the moment. Every single person we have the privilege of serving creates a moment—a brief moment of their life for us to make a positive impact.
Two nights ago, we held our annual State of the Union meeting for our Northern Vessel Coffee team. It was great to gather everyone in the room together. We shared laughs, enjoyed food, discussed friction points, and cast a vision for the year to come. In short, our 2026 strategy is boring: No major changes. No shiny objects. No distractions. We're simply going to lock in and endeavor to become more excellent at every aspect of our business.
The idea of "no shiny objects" came up a few times. In the past, we've always had some audacious idea in the works; something to look forward to. Some were massive successes, and others were epic failures. This year, however, there is no such shiny object.
I felt moved in the moment and shared something with the team. For me, there is something better than a shiny object: the moment. Every single person we have the privilege of serving creates a moment—a brief moment of their life for us to make a positive impact. A moment of encouragement. A moment of laughter. A moment of mourning. A moment of being seen. A moment of support. A moment of something.
My best advice and encouragement for the team is to "win the moment." Our team is blessed with the opportunity to create thousands of moments. Each offers the possibility for us to "win the moment." Not "win" in the sense of competition or achievement, but rather, making a difference for good. It's hard to fully explain what I mean, but a Google review came in yesterday that sums it up so beautifully:
"The best part of our day." Our team won the moment. They created something special out of what could have otherwise been a mere transaction. This person didn't merely buy coffee; they shared an experience.
Shiny objects are fun (and oftentimes euphoric), but choosing to win the moments of life is far more satiating and lasting than any of that. That's my encouragement today. Whatever you're doing today or this week, win the moment. The opportunities are right there in front of you; it only requires us to step into them.
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They Can’t All Be Winners
"How do you manage to have great ideas every day?"
Having published on this blog for nearly 1,200 consecutive days, I regularly get asked one particular question:
"How do you manage to have great ideas every day?"
Answer: I don't.
The truth is, not all days can be winners. I've really struggled writing the past few days. The ideas aren't flowing. The vibe isn't hitting. It doesn't feel natural.
While it never feels great to be in a rut, it forces us to make a decision:
We can shelf it and wait until it's perfect (which will probably never come).
We can ship it....period.
Shelving our creativity doesn't serve anyone. It robs others of your gifts while simultaneously robbing you of growingthrough the struggle. On the flip side, pushing through, no matter how it feels, helps us develop skills, habits, and discipline.
I wake up every day knowing that I MUST produce. No excuses. No justifications. No outs. While that might feel like a lot of pressure, it's actually freeing. The expectation isn't perfect. Rather, the expectation is impact. Nothing I produce will be 100% flawless, but my prayer is that someone will be moved. That's it. There's a freedom in that. There's beauty in that.
I know many people who read this feel a similar tension about an area of their life. It's a tension that lingers in the air. It can feel immensely frustrating. It often holds us back from moving forward in the areas we're called to step into. It makes us hesitate. We relent. We doubt ourselves. We wonder if we're good enough.
You are. You are good enough. Your work is worthy. Please don't be afraid to step into that thing. You'll win. Those whom you serve will win. The world will be a better place. You got this.
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A Blank Canvas
It's a clean slate, a fresh start, a new beginning. That canvas is so crisp, so clean, so empty. We are the artists.
Happy New Year, everyone! I don't know why, but this day gives me so much hope, optimism, and excitement each year. I've felt that way since I was a little kid, and that feeling never fades. I think what excites me so much is that it always feels like a blank canvas.
It's a clean slate, a fresh start, a new beginning. That canvas is so crisp, so clean, so empty. We are the artists. The brushes and paints are in our hands. What will we do with that opportunity? Will we continue to fall into the same traps as before? Will we fall prey to the ongoing pressures of our world? Will we take the path of least resistance and simply keep doing what we've always done?
Or, will we decide to carve a new path, a different path? Will we etch out a new storyline that has the potential to fundamentally transform our lives forever?
I feel the constant tension between continuing down the exact same road I'm on and having the courage to pivot. I see the hope and promise of what could be, but am I brave enough to go for it?
The same goes for you. You have a blank canvas in front of you. Today is day #1. This is where it begins. What masterpiece will you create with the blank canvas that lies before you? I can't wait to find out.
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Let the Truth Be the Truth
In total, it's reported that Taylor Swift gave away $197 million in bonuses over a few days. $750,000 to dancers, $100,000 to truck drivers, and so on. Just like that, Taylor gave away nearly $200,000,000 (out of her own pocket) above and beyond what her team was already paid for their jobs. Unreal!
Taylor Swift is one of the most polarizing figures in the world. She's beloved beyond belief......and hated beyond belief. While she's not my cup of tea when it comes to music, having been to one of her live shows about a decade ago, I have to admit she's probably one of the best live performers in the world. Her concerts are spectacles.
Her recently completed Eras tour is among the most successful in music history. Taylor and her team performed 149 shows in 51 cities on five different continents. After all the number-crunching was completed, it solidified its status as the highest-grossing tour in history (approximately $2 billion). The craziest part of all this is that not a single show was cancelled (sickness, injury, fatigue, or any other factor). The fans counted on her to show up, and she delivered night in and night out, regardless of how she was feeling or other life circumstances.
I recently saw something that stopped me in my tracks. It was an excerpt from a new documentary about her tour. I'll set the stage. Taylor, known for taking care of people around her, gathered her on-stage dance team. She handed out handwritten cards to everyone, then asked one of the men to read his aloud, noting that everyone's card said the same thing.
The man reads aloud: "We've traveled the world like we set out to do. We've dazzled the crowds, but missed family, too. My full gratitude doesn't come from a bank, but here's (bleep) dollars, just to say thanks."
When he read the bleeped number, you could see everyone in the room shudder; hands to mouths, knees wobbly, eyes bulging. What did he say?!?!
After diving into the comments and finding some lip-reading experts, it was generally concluded that the number he read aloud was $750,000. Each dancer in that room was given $750,000!!!! Not their pay, their bonus. They've already been paid what they signed up for. This extreme act of generosity was unprecedented.
In total, it's reported that Taylor Swift gave away $197 million in bonuses over a few days. $750,000 to dancers, $100,000 to truck drivers, and so on. Just like that, Taylor gave away nearly $200,000,000 (out of her own pocket) above and beyond what her team was already paid for their jobs. Unreal!
As is usually the case with social media, the trolls came out to play:
"It just proves she screwed the fans with her high ticket prices."
"She should have given a lot more, considering how rich she already is."
"All her merch proves she's just greedy."
"She's just flaunting her money at this point."
"She only gave away 10% of the profit....she's a cheap ass!" (It's worth noting that the bonuses were 10% of the $2B of revenue, not profit. Her profit was significantly lower after factoring in all the costs.
People can say whatever they want, but Taylor Swift clearly cares deeply about people. Her fans (she didn't miss a single show!), her crew ($197 million in bonuses!), and the people closest to her (she has a reputation for being ultra-loyal). Yet, regardless of what she does, people will hate her relentlessly.
None of us will ever be Taylor Swift, but she demonstrates an important concept. Just let the truth be the truth. Be generous. Show love. Treat people extraordinarily well. Recognize those who help us on our journey. Let the truth be the truth, and the rest will sort itself out.
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Showing Them the Beauty of Work
After ripping out our driveway and sidewalks, I asked the kids if they wanted to scoop the neighbor's property, too. They both eagerly nodded their heads and began to scoop.
We received another huge blast of snow yesterday morning here in the Midwest. After adding the new accumulation to our already high total snowfall, this season's snowfall has already eclipsed all of last winter.....and it's not even Christmas yet!
As the snow started to wane, I asked my 9-year-old boys if they wanted to make some money. They love projects. They love opportunities to go above and beyond. They grabbed their little shovels and began scooping. While we had about seven inches on the ground, the snow was extra light and fluffy, almost movie-like, so it wasn't a heavy lift. They made progress quickly.
After ripping out our driveway and sidewalks, I asked the kids if they wanted to do the neighbor's property, too. They both eagerly nodded their heads and began to scoop.
After the second house was done, I asked them if they wanted to do the next house. They nodded yes again, but not quite as eagerly. They began to scoop.
After the third house was done, I asked if they wanted to do the next house. They hesitated, then said yes. They scooped.
After the fourth house was done, I asked if they wanted to do the next house. After brief consideration, they both said no. Four houses, not bad!
They knew scooping other people's houses was a kind and generous thing to do, but they also knew I would pay them more money. By the time they finished, their little backs were sore, their faces frigid, and their bank accounts a little fuller.
I'm such a believer in giving our kids opportunities to step into work. Not forced, but encouraged. I want them to continually see that serving others is a good thing, and that serving others is a great way to earn money.
It's a win/win/win/win. When our neighbors discovered that their property has been cleared by someone, they were probably grateful. My kids felt delighted with a hard day's work. They received handsome compensation for their efforts. I was able to teach them, once again, about the importance of hard work and serving others.
If you're a parent, find opportunities for your kids to say yes to work. Use the natural rhythm of life (like snow) when possible. Find a problem for them to solve. Or even bolder, create a problem for them to solve. Make something up, if necessary! Just give them opportunities to step into service and work. Don't beat them with it. Don't guilt them. Don't shame them. Show them how truly good it is to serve others and work hard. It might not seem like it's making a difference now, but 20 years from now, it will be beautifully clear!
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Extravagant With a Capital "E"
When it comes to giving, it's not enough to give just enough. When done with the right heart and for the right reasons, giving should be extravagant. It should be sacrificial. It should create a moment.
One of the (very few) perks to being completely debilitated is having the time to scroll and read. Bad news: My short-term memory has been very poor, and I don't retain much of what's happening around me. Good news: I sometimes have the wherewithal in the moment to text message myself good ideas.
Today's post is one such good idea. I stumbled upon a fun little video that perfectly exemplifies one of my favorite concepts. When it comes to giving, it's not enough to give just enough. When done with the right heart and for the right reasons, giving should be extravagant. It should be sacrificial. It should create a moment. The following video clip is just that:
I know many of you won't watch this video, so please allow me to describe. A little boy and his father walk into a shoe store. The boy is in the middle of basketball season and needs a new pair of shoes. His dad said he could buy anything that costs less than $75. Shoe after shoe after shoe disappoints him, as he can't find anything for less than $75.
Disappointed, he starts walking toward the exit. This is where the story picks up. A young lady notices what's happening and decides to catch him as he's leaving. After hearing his story, she tells the boy that he can pick out any shoe in the store and she'll buy it for him.
After looking around, the boy picks up a $175 pair of LeBron's. The dad hesitated, citing the high price. The young lady insisted, stating:
She knows what it's like to not have enough.
There's no point in having money if you can't bless others.
Why should she be in this store to buy her 10th pair of shoes when there's someone who can't even afford their first pair?
This young lady could have taken the gift in a few different directions. She could have said she'd make up the difference between the actual cost and the $75 budget that the dad could afford. Or she could have offered to buy a more reasonably priced pair of shoes. Instead, she decided to be extravagant in her generosity. Any pair he wanted.....period.
She created a moment. It's these types of stories that can change both parties. For her, that act of joyful and extravagant giving may have unlocked something in her. Perhaps that was the catalyst that sent her down a journey of generosity. For that boy, who knows what seed she just planted in him. Maybe 25 years from now, he'll be a multi-millionaire spreading generosity all around him, citing the impact a young woman once had on his life when he was just a boy. Every gift, even a $175 pair of shoes, has the potential to change someone's world.
I encourage you to look for moments like this. Extravagant moments. Special moments. Generosity that will move the needle in someone's journey. If even a pair of shoes can create that, just imagine how much possibility is on the table!
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Coffee, Milk, Sugar, and ___
Here's the text message I received after publishing that article: "That thought process may work for some things, but not most. At the end of the day a coffee is a coffee. There's no way to spin that one. You're buying a commodity, simple as that."
My apologies for not responding to the flood of messages I've received from this week's posts. It's been challenging to reply in my current physical condition, but I'm grateful for all the comments and insights, and I look forward to going through them soon!!
I received an interesting text on the heels of my recent post about how we need to think about impact, not inputs. In the post, I discussed my chiropractor through two different lenses. On one hand, his $50 fee for a 7-minute adjustment means I'm paying him $240/hour for his time. I think that's a lame way to look at life. On the other hand, you could view the $50 as an investment toward having a functional body to increase your quality of life. Impact, not inputs.
Here's the text message I received after publishing that article: "That thought process may work for some things, but not most. At the end of the day a coffee is a coffee. There's no way to spin that one. You're buying a commodity, simple as that."
Ouch! Is that true? Is a coffee a coffee? TJ, my Northern Vessel co-owner, and I talk about this often! Here's how we think about it. We're not actually a coffee company. We're a hospitality company that happens to serve coffee. Hospitality is the core of what we do. It's our blank canvas. And the coffee is our paint.
If we're really going to boil this down, a typical coffee drink is just some ratio of three inputs: coffee, milk, and sugar. Three commodities blended into a finished commodity-ish product. There are hundreds of places to get a latte in every city, never mind the cheaper and more convenient coffee alternatives we have in our own homes. If what my friend is saying is true, why would people tirelessly wait in a line 30 people deep at a shop that arguably has the highest prices in the state?
Let's just pretend we have the best drinks in the city. Even then, the high prices combined with the massive lines would surely dampen our customer flow if people were simply there to buy a coffee, a commodity.
Which brings us back to my original thesis. We're not a coffee company. We're a hospitality company that sells coffee. What we sell is an experience, a feeling, a community. We want to offer people an experience that could be the highlight of their day. We hope the coffee is amazing, too, but it goes so much deeper than that.
We received this comment on an Instagram post yesterday:
"The coffee is amazing but I would stop here even if it wasn't because of how I feel when I walk in and how I feel when I leave." I don't know this woman, but her beautiful sentence stabs me right in the heart and synthesizes thousands of hours of work we've put into this. I'm so touched by her words, and I'm grateful she gave our team an opportunity to brighten her day.
Every single product or service we buy or sell, WITHOUT EXCEPTION, must be viewed through the lens of impact, not inputs. It goes so much deeper, and that depth is what turns business from something seemingly boring and sterile to life-giving beauty.
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