When the Distraction is the Work

I returned home yesterday from a long but productive work trip to Houston. It was an unexpected trip. While at my friend Alex's wedding on Sunday evening, I received a call from my Texas client. After a few minutes of discussion, we decided I would hop on a flight the next day. I'm glad I made the trip, but it was a sudden shift in my work. Admittedly, because of this sudden trip, I didn't do a good job knocking out some of my other responsibilities earlier in the week. I felt terrible about it.

This isn't a pity party or a way for me to justify my failings. Rather, I need to set up what happened next. When I arrived at the airport yesterday, I hurried through security and on to the plane, where the plan was to crush all the work I whiffed on earlier in the week. I had a clear mission and a window to accomplish it. My goal was to serve people through the work I needed to do for them. However, something happened next. I got distracted.

I said hello to the older woman sitting beside me on the flight. We exchanged pleasantries as I was getting my computer situated for the onslaught of work I would soon crush. However, the pleasantries led to a much longer conversation. To summarize, she was traveling for very tragic reasons. Behind that was another tragic story, probably one of the saddest and most intense stories I've ever heard.

The truth is, I think she just needed someone to dump a lot of this on. She was carrying a heavy burden—so heavy, in fact, I don't even know how she was still standing. She needed to offload some of it, and I was that person. We had a wonderful talk, and she walked off the plane in great spirits.

However, I failed at my mission. My goal was to serve people with that time, but I got distracted. I whiffed again. In the middle of the flight, as I was beating myself up, I remembered a story a pastor friend once told me. He talked about how he was trying to get work done one day, but he encountered distraction after distraction. Person after person needed something, and he failed to complete his work. Then, a mentor figure reminded him of something: "The distraction is the work."

Yes, my job yesterday was to serve people. Yes, I got distracted from the tasks I was trying to accomplish. However, that distraction was the work for me yesterday afternoon. That's exactly where I needed to be. I did serve people with that time: her.

Life is funny like that. Often, we're so fixated on trying to do our work that we miss our most important work. I'm grateful my impatience, stubbornness, and narrow focus lost to my compassion yesterday. I did accomplish my work, but just not the work I had planned.

Sometimes, the distraction is the work. I need to remember that, and perhaps you do, too.