The Eyes Never Lie

I have a little life hack for you today. If you ever want to know how someone feels about their work, there are two occasions when you can find out: while they are working, or talking about their work. And here's the trick. Look at their eyes. It's in their eyes. You can see it, almost feel it.

We humans have many ways to cover up what's really happening behind the curtain. We can mask the truth with our words, our voice's tone or pitch, or even our gestures. But the eyes never lie.

In my prior career, I used this trick when meeting clients, colleagues, interviewees, vendors, or prospective clients for the first time. The eyes were a dead giveaway, and based on that read, it would influence how I engage with them. Not in a bad way, per se, but I wanted to meet them where they were at. In my current work, it helps me gauge someone's work/life happiness and satisfaction. If someone is fulfilled and content in their work, it's a much different conversation than if they despise or merely tolerate their job.

This is also a useful tool when meandering about life. Engaging with a restaurant server, talking to your doctor or mechanic, or discussing something with your children's teachers. As specific examples, I recently had drastically opposite experiences in the past week. I distinctly remember meeting a young man. He was working a job that's universally disrespected and looked down upon. It's not the kind of job our parents dream of for us. However, his eyes absolutely lit up. I could tell he was engaged and full of life. It was practically contagious. On the flip side, I spent some time with an uber-successful businessman. He has more wealth and status than most of us will ever entertain. His eyes told a different, sobering story. The moment I asked him about his work, something changed. It was a visceral shift. I could see a deep discontent or uneasiness. The eyes never lie.

Here's my question for you today. What do your eyes say about you? Sure, we can tell people we're "doing great," put a smile on our face, and even raise the pitch of our voice by an octave, but what do your eyes say? Once in a while, I'll look in the mirror and not like what I see. That's the moment I know a change is needed. Maybe some of you are in the same boat. I hope you're brave enough to act on that instinct. It will probably be hard, but it will certainly be worth it.